WEare audio enthusiasts set out to offer nothing but the best pre and post sale customer service and support. We offer the largest selection of products at the best pricing from top manufacturers in the industry.
The future is coming in Late 2020:
The Evolution of Safe and Sound
Founded in 1983 originally as a home security company we quickly entered the home and car audio market. As our business expanded we knew we were offering an exceptional one of a kind retail experience that we wanted to bring to a national level so we entered the e-commerce market in the Early 2000’s. Our captivating online presence captured a customer following that grew exponentially. For years we were operating out of two separate warehouses along with our retail store. We quickly realized we needed to relocate to a single and bigger facility in order to continue our goal of providing the best product selection and customer service in the audio industry. In 2018 we combined both warehouses to one large distribution center for all of our products just a few blocks away from our retail store, which not only streamlined our efficiency, but also helped us keep our promise as one of the largest stocking authorized dealers with personal support you can count on in the country.
We’re excited to bring an ALL NEW retail experience to our local customers as we’re currently working on the future home of Safe and Sound. Just minutes away from our current store will be over 4,500 SQ FT of showroom space to demonstrate your favorite home and car HI-FI gear.
The People We Serve
Safe and Sound is just that - a place where you can feel comfortable shopping for all of your home audio needs. No high pressure salesmen here, we’re all here to help you find exactly what you need. Whether you are a chef in the kitchen needing some musical inspiration for your next hit recipe or a die hard audiophile looking to discover the latest and greatest gear to satisfy your craving for sound that is unequivocally the best - you can count on us to take care of you!
Our Commitment to Our Customers
From order processing and support with one of our retail team members, to the last piece of tape on the carton from our logistics team, we provide what most retailers fail to provide - next level attention to detail. Our close knit staff takes pride in building lasting relationships with our customers so that you can trust us to help you find your next audio upgrade. Our sales, customer service, technical support, and shipping staff are constantly communicating with one another as one integrated team in order to ensure that your shopping experience is flawless from start to finish.
The Authorized Difference
Shop us with confidence - as an authorized dealer for all of the brands we sell it guarantees you are purchasing a genuine product backed by the manufacturer’s warranty. You can verify our Authorized Dealer status on each manufacturer's website or by calling them directly. Our sales team is highly educated from direct training through all of the brands we represent - proficient in product knowledge and support - qualified to answer any and all of your questions and provide lifetime technical assistance. Our team members have hours of hands-on experience with the products we sell so that we can assist you with any questions you may have with your purchase from us!
Shipping You Can Count On
You know that warm fuzzy feeling you get when the tracking number email hits your inbox from your online order? We know it all too well too. The sooner your order ships the bigger and brighter the smile it brings to your face. There’s something oddly satisfying in the way we can track exactly when our new gear will arrive at our doorstep ready to be unboxed and set up in our homes. This is exactly why we strive to process and ship your order as soon as it appears in our shipping queue. Not only do we stand by our astonishingly fast shipping, we also promise the most delicate handling and care in preparing your order so that your package is secured for safe transit to your home. We take pride in shipping well-built packages so that they are not only sturdy in their travels, but neat and professionally looking as well. If you order from Safe and Sound you will see first hand that our shipping speed is lightning fast because our goal is for you to receive your order as soon as possible. When you receive your tracking email you can guarantee that your package is leaving our warehouse that same day and heading towards you with FREE ground shipping! Shop with us today and see for yourself the Safe and Sound experience!