An authorized dealer is a company that has been appointed by a manufacturer to sell its products.
Most consumers arenít aware that products not purchased from an authorized dealer are not covered under the manufacturers warranty.†It is very important that you do your research before purchasing from a company.
Websites come and go on a monthly basis in this industry. They pop up, list products at ridiculously low prices and claim to be dealers. Most consumers automatically assume that because they have the products they are authorized to sell them. This isnít the case. Whether the ďcompanyĒ has their own website or they are selling on AMAZON or EBAY, if they arenít an authorized dealer- you are NOT covered no matter what they claim.
Every manufacturer tracks their products with serial numbers. When they sell a product to an authorized dealer this data is recorded. If you do not have a receipt from one of their authorized dealers, the products are not covered under the manufacturer's warranty.
It doesnít hurt to make a call to the manufacturer and ask whether a certain company is an authorized dealer of their products. Anyone you speak to at the manufacturer will be able to look up the company you are thinking of shopping with and verify if they are authorized.
All manufactures have a section on their website to display authorized dealers. If the company youíre looking to purchase from isnít clearly listed on there, they arenít an authorized dealer.
How long have they been in business? Do they have a telephone number? Are they available during normal business hours? Do they have a good reputation online? Do they offer technical support?
Safe & Sound Inc. IS an authorized dealer for every product we sell. Purchasing from us you will receive the FULL manufacturers warranty and genuine products.
If you have any questions regarding this, please feel free to give us a call. We are always here to assist you.